Goodness Chris-Ugari

Technical Writer & Frontend Developer | Cloud Technologies Specialist

Port Harcourt, NG.

About

Highly motivated and results-driven professional with a robust background in both technical writing and frontend development, specializing in web and cloud technologies. Adept at translating complex technical concepts into clear, engaging documentation and building responsive, user-centric web applications. Proven ability to deliver high-impact projects, enhance user experience, and drive operational success within fast-paced, collaborative environments.

Work

Cherry servers, ATA Learning & Draft.dev

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Freelance Technical Writer

Remote, ,

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Summary

Authored and optimized technical content for multiple tech companies, driving clarity and engagement across diverse web and cloud technology domains.

Highlights

Authored over 30 technical articles on complex topics including cloud computing, DevOps, web development, system administration, and Web3 technologies, enhancing thought leadership and technical understanding.

Developed compelling website content for landing pages, contributing to improved user engagement and clear communication of product value.

ODKX

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Technical Writer

Remote, ,

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Summary

Managed documentation updates and content creation for new software releases, ensuring accuracy and user comprehension.

Highlights

Reviewed and updated documentation, including text and pictures, for new software releases, ensuring accuracy and relevance for users.

Identified and rectified confusing points within documentation, improving clarity and reducing potential user support inquiries.

Created and updated video tutorials based on new releases, enhancing user understanding and product adoption.

Synchronized documentation with new features in the latest release, ensuring comprehensive and up-to-date user resources.

Rigel Protocol

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Frontend Developer

Remote, ,

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Summary

Developed and deployed user-centric frontend applications for decentralized protocols, ensuring high performance and intuitive user experiences.

Highlights

Developed responsive frontend pages for decentralized applications (DApps), seamlessly integrating with smart contracts to ensure robust functionality.

Implemented user-friendly UX/UI designs based on mock-ups, significantly enhancing user satisfaction and ease of navigation.

Led end-to-end testing and deployment of frontend services, ensuring bug-free and highly available user interfaces.

Collaborated cross-functionally with UI/UX and development teams to deliver cohesive and innovative user experiences.

Ynet Interactive

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Application Support Engineer & Frontend Developer

Abuja, Federal Capital Territory, Nigeria

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Summary

Provided critical IT support and developed responsive frontend solutions, optimizing operational efficiency and client satisfaction.

Highlights

Provided comprehensive IT services and product support, enabling seamless operational processes and contributing directly to business success.

Delivered optimal client support and responded to pre-sales inquiries, actively contributing to the development of training materials, product manuals, and technical service tools.

Managed and resolved high-level technical problems promptly, minimizing downtime and ensuring continuous service availability.

Collaborated with the development team to build responsive and accessible frontend pages for projects, enhancing user experience and project delivery.

Conducted end-to-end product testing, identifying and reporting issues to ensure high-quality software releases.

Contributed to the software's documentation and knowledge base, improving self-service resources and reducing support load.

Volunteer

Community Builder

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AWS

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Recognized as an emerging thought leader and enthusiast in AWS technology and cloud computing, contributing to the broader AWS community.

Highlights

Engaged as an AWS Community Builder, demonstrating passion and expertise in AWS technology and cloud computing.

Contributed to the AWS ecosystem by sharing knowledge and insights as an emerging thought leader.

Mentor

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ALC x Microsoft 4 Afrika Skillslab

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Mentored over 3,000 Nigerian graduates in advanced technologies, ensuring their readiness for certification exams through dedicated sessions and support.

Highlights

Mentored assigned students through learning modules, providing guidance and encouragement to prepare them for certification exams.

Conducted regular sessions to support students in their learning journey and ensure successful completion of program objectives.

Person of Contact (POC)

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SheCode Africa

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Coordinated and supervised learning activities for students during a summer code camp, ensuring a productive and engaging educational environment.

Highlights

Ensured active presence and oversight during 4 Saturday classes in September, facilitating smooth operation of the summer code camp.

Monitored and evaluated student learning activities, fostering effective interaction between facilitators and students.

Supervised recreational activities, contributing to a holistic and engaging learning experience for all participants.

Education

University of Port Harcourt

Port Harcourt, Rivers State, Nigeria
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Bachelor of Science Computer Science Grade: Second Class Upper

Languages

English

Certificates

IT Support Professional Certificate

Google

Azure Fundamentals Certificate

Microsoft

AWS Certified Cloud Practitioner

Amazon Web Services (AWS)

Skills

Technical Writing

API Documentation, User Guides, Tutorials, Markdown, Swagger, Open API, SEO Optimization, Keyword Optimization, Readability Improvement, Content Strategy.

Programming Languages

JavaScript, Python.

Cloud & DevOps

AWS, Azure, Kubernetes, Docker, Terraform, Jenkins, GitHub Actions, Nginx.

Version Control

Git, GitHub, GitLab.

Frontend Development

UX/UI Design, Responsive Web Design, Decentralized Applications (DApps), Smart Contract Interaction, End-to-End Testing, Front-end Deployment, Debugging, Cross-functional Collaboration.

Technical Support

IT Services Support, Client Support, Problem Resolution, Technical Troubleshooting, Training Material Development.